SMS Terms & Conditions

SMS for Consent Communication

We will not share your phone number with any third parties for marketing purposes.

Types of SMS Communications

If you opt in to receive messages from Willins Plumbing & Heating Inc., you may receive texts about:

• Appointment reminders and confirmations
• Service updates and technician arrival notifications
• Promotional offers and special discounts
• Emergency service alerts
• Follow-up surveys and feedback requests

Standard message rates may apply based on your mobile carrier plan.

Message Frequency

You may receive approximately 2-8 SMS messages per month. Message frequency may vary based on your service needs and promotional campaigns.

Carrier Charges

Message and data rates may apply based on your mobile carrier and location. Please check with your carrier for details about your messaging plan.

Opt-In Methods

You can opt in to receive SMS messages via the following methods:

• By checking the SMS opt-in box on our online consultation form
• By texting START to (631) 284-7868
• By verbally consenting during a phone call with our team

Opt-Out Instructions

You may opt out at any time by replying STOP to any message. Once you send the STOP command, you will receive one final message confirming that you have been unsubscribed. To resume receiving texts, reply START to any previous message or re-opt-in through our website.

Help

If you need assistance with SMS messages, you can:

• Reply HELP to any message
• Contact us at operations@willinsplumbingny.com
• Call us at (631) 284-7868

Disclosures

• Message frequency may vary
• Message and data rates may apply
• Reply STOP to cancel
• Reply HELP for assistance
• Carriers are not liable for delayed or undelivered messages

Visit our website to review our Privacy Policy and Terms of Service.

Contact Information

For questions about SMS communications, contact us at:

Willins Plumbing & Heating Inc.
Email: operations@willinsplumbingny.com
Phone: (631) 284-7868