Privacy Policy

Last Updated: January 2024

Information We Collect

We collect information you provide directly to us, including your name, email address, phone number, and service requests when you fill out our consultation form or contact us.

How We Use Your Information

We use the information we collect to:

• Respond to your inquiries and provide customer service
• Schedule appointments and provide plumbing services
• Send you service updates and appointment reminders
• Improve our services and customer experience

SMS Consent and Phone Numbers

We will not share your phone number with any third parties for marketing purposes. Phone numbers collected for SMS consent will not be shared with any third-party or affiliate company.

If you opt in to receive SMS messages, we will only use your phone number to send you service-related communications as described in our SMS Terms & Conditions.

Information Sharing

We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:

• With your consent
• To comply with legal obligations
• To protect our rights and safety

Data Security

We implement appropriate security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction.

Your Rights

You have the right to access, correct, or delete your personal information. To exercise these rights, please contact us at operations@willinsplumbingny.com or call (631) 284-7868.

Contact Us

If you have questions about this Privacy Policy, please contact us at:

Email: operations@willinsplumbingny.com
Phone: (631) 284-7868